Eligibility Requirements

At naverilostiq, we understand that sometimes circumstances change. Our refund policy is designed to be fair while protecting the integrity of our financial education programs. Refunds are considered on a case-by-case basis, taking into account the specific situation and timing of your request.

• Request submitted within the designated timeframe for your specific program
• Completed refund application form with detailed reasoning
• Original payment verification and account information
• Documentation of any technical issues or service disruptions if applicable

Timeframes and Processing

Different programs and services have varying refund windows. We've established these timeframes to ensure fairness for all participants while maintaining program quality. Here's what you need to know about timing your refund request.

Processing typically takes between 5-10 business days once your refund request has been approved. During peak periods, processing may extend slightly, but we'll keep you informed throughout the process.

Refund Process Steps

We've streamlined our refund process to make it as straightforward as possible. Each step is designed to gather the necessary information while respecting your time and ensuring prompt resolution.

• Submit your refund request through our online portal or by contacting our support team directly
• Provide your original payment details and reason for the refund request
• Our team reviews your request within 2-3 business days
• You'll receive notification of the decision via email
• If approved, refunds are processed back to your original payment method
• Confirmation and tracking information sent once processing is complete

Special Circumstances

We recognize that exceptional situations may arise that fall outside our standard refund timeframes. Medical emergencies, family situations, or unforeseen financial hardship are considered with additional flexibility and compassion.

For technical issues that prevent access to paid content, we work diligently to resolve problems first. If technical solutions aren't possible, refunds may be offered regardless of the standard timeframe limitations.

Non-Refundable Items

Certain services and products are considered non-refundable due to their nature or delivery method. These typically include completed one-on-one consultations, downloaded digital materials after the refund window, and certain promotional or discounted offerings.

Administrative fees for payment processing may be deducted from refund amounts in some cases. We'll always explain any deductions clearly before processing your refund.